Welcome to TrustWizz Support

Dear TrustWizz customer and prospect,
we are there for you to allow you the optimum result with TrustWizz.

So that we can answer your question quickly and efficiently we ask you to support us through the following two steps:

    1st:  Read the following FAQ by in peace. If your answer is below and you can save a lot of time and work straight away.
     2nd: Describe your problem or question as accurately as possible. Support us with all the information we need in order to serve competently.
     Such as:

  • Exact description of the problem
  • Your contact information, such as name
  • Your purchase information, for example when you bought under a different name than you have to request please always your customer e-mail and the customer name. Just so we can help you directly.

Now look at the following FAQ to see if you find an answer, this should not be the case, you can via this link (click here) a support ticket with my friendly support team open.

Your frequently asked questions
and our answers

Your Question: Can I pay with Paypal?

TrustWizz response:
Yes. You pay for our payment provider Paypal or by credit card and direct debit with a German customer.


Your question: I just bought TrustWizz and find the link to the tool does not. What can I do?

TrustWizz response:
After payment of TrustWizz you are redirected to a page where you can license your TrustWizz tool and create your own access. (see figure below)

 

After you have entered this is where we will redirect you directly to the customer area of ​​the TrustWizz tools.
In the future, you can achieve your tool via this link: http://trustwizz.com/en/member/

 

Should the forwarding to the registration page does not have worked, please contact our customer service (click here) contact, we're here to help.
Please send us your name, email address and, if available, the order ID so that we can help you without asking.

Another tip: where you can find the instructions for use of TrustWizz and includes further information for the members you have received in parallel to log in TrustWizz tool area login details by email.
In some cases can take up to 30 minutes by e-mail delivery of the access to the members area.
If you have also not yet received access to the spam folder, please look.
Alternatively, you can enter a new password using the forgotten password function in the members area.
Click on this link to the member (click here) and then select "Forgot Password?"
Then in the new window the e-mail address that you used at checkout. Choose a new password and then click "OK".
Now you have access to the members area with your new login details.

 

Your question: I've forgotten my password for the TrustWizz tool. What can I do?

TrustWizz response:

About the Password Forgot function, you can easily send a new password to log on.
Click on the link to TrustWizz tool (click here) and click "Forgot Password?".



Your question: I have not received my access to TrustWizz-members. What can I do?

TrustWizz response:

For the members area where you can find the instructions for use of TrustWizz and includes further information you received in parallel to log in TrustWizz tool area login details by email.
In some cases can take up to 30 minutes by e-mail delivery of the access to the members area.
If you have also not yet received access to the spam folder, please look.
Alternatively, you can enter a new password using the forgotten password function in the members area.
Click on this link to the member (click here) and then select "Forgot Password?"

TrustWizz-Mitgliederbereich Zugangsdaten vergessen

Then in the new window the e-mail address that you used at checkout. Choose a new password and then click "OK".

TrustWizz-Mitgliederbereich Zugangsdaten vergessen

Now you have access to the members area with your new login details.

 

Your Question: I am not as advertised e-mails from you. I would not get as TrustWizz users an email course?


TrustWizz response:
Yes, that's right. You will receive further information on the use of leading TrustWizz by email.
Normally you will be added as part of the purchase in the respective e-mail distribution.

If you have not received an e-mail, please contact our customer support (click here) so we can include you in our e-mail distribution list again.

 

Your Question: I have heard that there will be a TrustWizz group on Facebook. Where can I find?

TrustWizz response:
Yes, TrustWizz has two Facebook groups. A closed-TrustWizz for the insiders who TrustWizz professionals and for anyone interested in the topic of marketing with TrustWizz.
The open for all TrustWizz Marketer group, click here: To TrustWizz Marketer's Facebook Group
Where we exchange information on marketing with TrustWizz and look forward to your active participation.
The link to the closed group we have sent to you by e-mail if you have become TrustWizz insider. In addition, see the bottom of each TrustWizz insider-mail a link to the group.
Since the group is exclusive and closed the release, after a brief review.


Your question: I'm not on Facebook, but would like the TrustWizz group on Facebook. What can I do?

TrustWizz response:
For participation in the group TrustWizz the free registration at Facebook is required.
If you do e.g. have not yet been made ​​for data protection reasons, you can also contact a Psydonym such as Thomas Müller etc sign.
The open for all TrustWizz Marketer group, click here: To TrustWizz Marketer's Facebook Group

Facebook-Gruppe TrustWizz-Marketer

Where we exchange information on marketing with TrustWizz and look forward to your active participation.

Your Question: Is the use of TrustWizz legally and without difficulty possible for me?

TrustWizz response:

Yes. TrustWizz is completely legal, you can use this service without any difficulty. Together with the TrustWizz lawyers we have created for you a product and service that you anywhere in the world offers the best service and you are still protected at all.
Renowned companies such as Google use the same technology as Display images in the search results.

Your Question: I have ethical objections to advertise on a foreign site with the help of TrustWizz. What can you tell me about this?

TrustWizz response:

Regarding your ethical concerns, we can assure you that the site owner has no disadvantage, as indicated in the TrustWizz side remains fully usable.
I.e. the site operator receives e.g. Click the commission for an advertisement is clicked on the page or its other partners such as the visitor can: View with its own offerings.
His side is thus quite natural to use, as if it was called with no TrustWizz.
TrustWizz, or advertising materials such as Lightbox is only used if the visitor would have the side so as to leave again, so to speak, after which the operator side has had "his chance".
Thus, you cut no visitors or revenue but bring him even visitors about the TrustWizz link.
In return you will get through the delivery of your new advertising prospects, customers or affiliate commissions because you are utilizing a refined system and at the right time in the right place.
The decision, of course, we can not lose weight but we have been considered in the development of TrustWizz that all benefit from this tool.
So we are already offered by site operators who would like to display on your page TrustWizz because you have recognized the benefits for themselves.

Your Question: What if a site owner complained that I promote on his side?

TrustWizz response:

TrustWizz is designed so that none of the parties has a disadvantage due to its use.
If someone still complain that his page is displayed with the help of TrustWizz and switch "on this" advertising, this turns directly to the trained staff of TrustWizz because the display of the page is about TrustWizz.
Thus caused by the technology of TrustWizz no harm or abuse is operated, our customers undertake in the Conditions of Use at a respectful use of TrustWizz.

Your question: I liable for the content of the article page when I leave this show with TrustWizz?

TrustWizz response:

According to a recent judgment of the Higher Regional Court Cologne are not responsible for the content of the pages displayed with TrustWizz.
The current wording of the judgment of 14.09.2012 you can read here.

Your Question: Can I really use TrustWizz for any website to turn my advertising on it?

TrustWizz response:

TrustWizz works on 99% of all websites. Only a few pages, such as YouTube, with the help of special tools can block the call of your content via Iframe not be displayed.
This leaves billion pages and millions of products at your disposal that you can apply immediately with ease.

Your Question: Will the advertising of TrustWizz also displayed when the pop-up blocker is turned on?

TrustWizz response:

Yes, because in the advertising media, such as Lightbox, it is not pop, but another more user-friendly technology.
Of course, the ads can be easily clicked away from the user so that he has a pleasant browsing experience.

Your Question: I want to book TrustWizz necessarily. How does it look with the notice periods?

TrustWizz response:

We have designed for you to use as flexible as possible. Therefore, there is no notice period.
You can cancel at any time before the end of the paid period, eg 14 days or a month TrustWizz further use.
If you have TrustWizz used and wish to cancel after a few months, you can still do so without notice to the end of the billing period. The accounting period is always the period for which you have paid the contributions for TrustWizz. So for example the end of the month, for 6 months or 12 months. He & ¨ you open the Support link on this page a ticket and our friendly support staff will gladly help you.


Over the following overview you can choose the right package for you

 

agency package

No test price

199 $ monthly

Unlimited number of campaigns - also or customer projects -
Memberarea with video and text instructions
Money-back guarantee 14 days
Friendly support by telephone and mail
monthly payment  

customers favorites

1 $ for 14 days trial

19 $ * per month thereafter.

Unlimited number of campaigns - only for your own projects -
Memberarea with video and text instructions
Money-back guarantee 14 days
Friendly support by mail
Payment every 3 months each 57 $

beginner

No test price

16 $ monthly

Just one campaign - only for your own projects -
Memberarea with video and text instructions
Money-back guarantee 14 days
Friendly support by mail
Payment annually each 192 $

 

All prices are exclusive of VAT

 

 

Your Question: I find TrustWizz awesome and would happily recommend it. Is there an affiliate program for TrustWizz?

TrustWizz response:

Yes, of course.
All information about our affiliate program, click here.

Your Question: Can you still give me more examples of TrustWizz campaigns? How can I Trustwizz example use for my yoga center?

TrustWizz response:

Yes, we are happy to give you an example of this yoga center.
In the first step, we recommend you to interesting articles on well-known sites, such as To search on fitness, health or sports that deal with the topic Yoga. We call the page in Example http://beispielgesundheitsseite.de/rueckenschmerzen
Especially suitable sites are the example Problems such as back pain may be treated, which can be solved through yoga.

Reads obtained from your future yoga customer this article and then receives the connection example displayed on the lightbox advertising for your yoga center, then he is more open to your offer set as if the advertisement is displayed on a business page on banking crisis.

In addition, the reputation, the reputation or celebrity status this page rubs off on your offer and helps you Sell.

As a second step, you can now create the TrustWizz campaign.
Enter a name for the campaign, for example The five reasons for back pain and how to fight it, insert the URL of the page http://beispielgesundheitsseite.de/rueckenschmerzen a reputation and opt for an advertising agent, eg the Exitlightbox.

In this you will build a banner, a text with a photo and link to your yoga center or a registration form for your newsletter with gift.
After saving you will get by TrustWizz tool http://weiter-lesen.net/../die-fuenf-gruende-fuer-rueckenschmerzen-und-wie-man-sie-bekaempfen-kann TrustWizz the link.
The third step is then to find a source of visitors, so the location of the Internet on the staying potential yoga prospects.
This website is a blog about health be where you will find a report on back pain. You can add a comment and a note on the above items back pain. In the example, we call the page from the blog http://beispielblog.de/rueckenproblem
The comment could be as follows: Thank you for the valuable information about back pain, now I finally know where I can fix. An interesting article on the causes and to combat back pain I've found here, maybe it is interesting for you? http://weiter-lesen.net/../die-fuenf-gruende-fuer-rueckenschmerzen-und-wie-man-sie-bekaempfen-kann

The pasted this comment TrustWizz link then points to the example page: http://beispielgesundheitsseite.de/rueckenschmerzen
List of visitors to the blog your recommended article on the http://beispielgesundheitsseite.de/rueckenschmerzen and leave this page is re-advertising for your lightbox with your yoga center display.
The visitor clicks on that ad they land on your page and can be promoted by you as a customer.


Your Question: I am selling energy storage for Photovaltaik. Can I display each page of a competitor and then everyone sees visitors to this page my ad?

TrustWizz response:

You can make almost any page on TrustWizz and switch to this promotion, we are only a handful of known where this is not possible under the billions of web pages.
However, as you take on the TrustWizz link itself to the visitors with the indicated TrustWizz side, it makes no sense to use a competitor's.
This should be a page or a well-known economic visited site for home owners who treated the advantages of Photovaltaik or dealt with problems that can be solved with Photovaltaik systems. This could for example its high electricity prices.
On this side known, we call Reputation side, then the lands of you, eg Interested gained through blogs, social networks or forums, read the article and then looks as after leaving the site your advertising.
The celebrity status or the reputation of the reputation stained page from your ad and then you can more easily the application in a newsletter sell or offer a free consultation on photovoltaics.
Selecting the visitors themselves and the TrustWizz link (further lesen.net / …) to show the reputation page, you can use your advertising more targeted and sell better than using a classical result, the banner on one side with approach a relevant topic.
Visitors to this directly through the normal link (page-of-mitbewerbers.de / …) reach the side of your competitor, then do not see your advertising.

 

Your question is still open??

 

Unfortunately, the answer to my question was not there, so I put this link (click here) a support ticket from the friendly support team.

¨